Explore the Artistry of Handcrafted Jewelry

Frequently asked questions

We've gathered answers to some of the most common questions about Joy is Jewelry. If you don't find what you're looking for, feel free to contact us directly.

At Joy is Jewelry, we believe in transparency and providing all the information you need to make informed choices. Learn more about our unique offerings, jewelry care, and shopping policies.

Your questions answered

How do I use essential oils with my aromatherapy jewelry?
When applying essential oils to the lava beads, we recommend two drops. These can be reapplied during the day as needed for a continuous aromatic experience.

Are your jewelry pieces handmade?

Yes, every piece of Joy is Jewelry is designed and handcrafted by us in  ensuring unique quality and attention to detail.

Where is Joy is Jewelry located?

Joy is Jewelry is an online-based business operating out of Landrum SC, United States.

How can I contact customer support?

You can reach our customer support team via email at joyisjewelry@gmail.com.

What's unique about your jewelry?

 

 

 

 

Many of our pieces feature aromatherapy components, allowing you to diffuse your favorite essential oils for a personalized experience throughout the day.

How should I care for my jewelry?

To maintain the brilliance of your jewelry, mix a few drops of water with baking soda to form a paste. Gently rub this mixture onto your jewelry to clean it, then rinse thoroughly with warm water.

What are your shipping and return policies?

Our average shipping rate is just $4.50. Enjoy free shipping on all purchases over $50! If you're not completely satisfied with your item, you have 60 days to return it. We want you to truly love the piece of jewelry you ordered.

Do you offer custom orders?
Yes, we love creating custom pieces! Please visit our custom orders page to learn more about the process and how to submit your request.